Information for customers
Let us know about the item you like in any convenient way: by phone, Telegram or email to lettersandstones@gmail.com. We will contact you. The jewelry is made-to-order for you.
Payment is possible by bank transfer, cash at the cash desk or by bank card through the terminal.
Delivery of Letters and stones jewelry is possible both within the Russian Federation and around the world. Orders within Moscow and Russia are delivered free of charge by SDEK courier service. The cost of international delivery is a matter of separate arrangement.
According to the legislation of the Russian Federation, fine jewelry cannot be exchanged or returned, but we are ready to help with their repair – we hope there will be no such need!